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FAQs

1What are your hours?
Our hours are 8am to 8pm 7 days a week.
2Where do you serve?
We service the entire Phoenix area, Tucson, Lake Havasu, and Flagstaff. If you're near one of these areas, we can most likely service you! View our full service area here!
3How long does a treatment take?
Depending on the patient and what you receive, appointments usually take anywhere from 25-45 minutes.
4Do you take insurance?
We do not accept insurance, but we do accept HSA, Cash, Check, Debit, and Credit. Learn more why here.
5It’s 3 am, can you help me?
• We do offer after hours service (typical hours are 8am-8pm), subject to availability and location
• Additional after-hours fees ranging from $100-$300 (depending on staff availability) will apply
6What are IVs good for?
• Intravenous drips are the fastest and most effective way to deliver fluids, vitamins, and medicines throughout the body.
• IV drips bypass the digestive system when you can’t keep fluids down

Perfect for:

• General fatigue
Hangovers
Athletes recovering or preparing for an event/competition
Flu/viral illness symptoms
Rejuvenate and hydrate your skin
Migraines
Nausea/Vomiting
• Headaches
B12 Deficiency
Food poisoning
• E Coli
7Why is your IV yellow? Is this a banana bag?
• The B Complex that is added to every IV changes the color of the Saline. Drinking alcohol depletes both fluids and Vitamin B1; we replace this to help you recover faster.
8Who should get an IV?
Almost anyone! Dependent on your health history, most everyone will benefit from receiving an IV.
9How often should I get a treatment?
This is dependent on you and your needs.

  • Some patients receive IVs weekly for wellness or detox
  • Patients commonly have a few sessions over several days to help fight off a chronic or acute illness, food poisoning, e coli, flu or other bacteria/virus
  • Many patients find that getting one at the first sign of a migraine will lessen it's severity or prevent it altogether - some migraine sufferers even keep us on speed dial!
  • Patients frequently call us as-needed for hangover recovery, athletic recovery, or to help with dehydration from working in the summer sun.
10I'm a hard stick - what if you can't get an IV?
All of our medical professionals are very skilled and seasoned at getting IV’s while using techniques and products to minimize pain as well. Since our IV services are not administered in an emergency situation, we can be patient in finding the best access. Although very rare, if we are unable gain access, we may still be able to help with our intramuscular medications.
11What ages do you help?
We are able to treat patients who are ages 12 and older or 100 pounds. The patient must be fully willing to receive the IV.
12Are you mobile?
YES! We are able to travel to your home, office or hotel without any travel fee if you are within the Phoenix metro area and surrounding cities.
13Do you accept tips?
Yes! Tips for our nurses are accepted and very much appreciated if you feel inclined to do so.
14Who is your most commonly seen patient?
We have many different patients that we see. General illness, fatigue, and dehydration are our most frequently seen patients, along with hangovers & food poisoning.
15How are you able to do this?
We operate under a strict set of protocols that our medical director has approved; all treatments are via his standing orders, as such you don’t need a Rx from your doctor. All of our medical professionals are paramedics and nurses who are certified, trained, and skilled to administer IV’s.
16Who should not get an IV?
• We cannot administer IV’s to patients that have CHF (Congestive Heart Failure) and Kidney Failure or CKD (Chronic Kidney Disease) renal failure, or those on dialysis.
• Also, we will not administer an IV to any patient with abnormal vital signs or those experiencing a medical emergency.
17How often should I do a B12 shot?
B12 shots are typically done weekly.
18What is Glutathione and what does it do?
• Master Antioxidant produced in the body
• Nervous system health
• Liver Health
• Protects against free radicals and oxidative stress
19I’m on hospice, can you treat me?
YES! We have many hospice patients that we assist.
20MY HSA rejected my claim, what can you do?
All we can do is provide you a detailed receipt.
21Do you access ports?
No, we do not access ports.
22Do you travel to me for a B12 shot?
No, we have a minimum of $100 for use to come out, so either grab a couple friends & do 3 or more B12 shots, or add it on to an IV (yours or someone else in your group!)